Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Commis de Rang in the Food & Beverage department (Restaurant, Bamboo Bar or Room Service). We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.
MAIN RESPONSIBILITIES
•Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
•Maintain and up-date as required departmental filing system
•Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken
•Serve food and beverage according to guest’s needs & expectations
•Make sure that tables are consistently cleared re-set according to reservation plans
•Have clear and accurate communication with all team members
•Respond promptly to guests and superiors requests
•Make sure that the station is stocked and tidy at all times
•Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
•Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
•Attend training sessions and meetings as and when required
QUALIFICATIONS AND EXPERTISE
* Reading, writing and oral proficiency in English and Italian
* Previous experience in similar or related positions
* Excellent communication and organization skills
* Able to work calmly & confidently under pressure
Applicants must hold legal authorization to work in Italy at the time of application.
HNH Hospitality | Indigo Verona - Grand Hotel Des Arts
#J-18808-Ljbffr