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Technical account manager, sr staff engineer f/m (italia)

Azienda riconosciuta
Account manager
Pubblicato il 5 maggio
Descrizione

You Are:You are a skilled professional with a passion for building strong customer relationships and delivering technical solutions that drive business outcomes. Adept at bridging technical and business conversations, you excel in fast-paced environments and enjoy collaborating with diverse teams. You're proactive, a clear communicator, and thrive on solving complex challenges for clients. If you're eager to make an impact in the high-tech industry, you'll find the perfect opportunity with Synopsys.What You'll Be Doing: Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys' solutions with the client's key business initiatives; the Technical Account Manager is viewed by the customer as their Single Point of contact for all technical activitiesWork collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activityAdvanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry verticalWork with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globallyReview all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are metEnsure a close connection between the team and Ansys Development for effective response to all defects and enhancement requestsSupport account-based marketing strategy to drive technology proliferation campaigns including adoption and deploymentParticipate and contribute to field-fac

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