About the CompanyWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature‐sensitive goods throughout the cold chain and bring comfort to people globally. Best‐in‐class engineering, design, and manufacturing combined with category‐leading brands in compression, controls, software, and monitoring solutions result in next‐generation climate technology that is built for the needs of the world ahead.Key Responsibilities Support the internal NPD process and act as the central technical contact between OEM R&D teams and internal engineering teams.Create, structure, and maintain high‐quality technical documentation supporting field applications.Provide technical support during specification and refrigeration system design activities.Assist customers in selecting appropriate refrigeration and HVAC equipment based on technical and operational requirements.Conduct product demonstrations and provide technical sales support throughout the sales process.Deliver ongoing technical support throughout the product lifecycle.Support implementation, commissioning, and troubleshooting of refrigeration systems.Build strong relationships with high‐profile customers through regular engagement and customer visits.Stay updated on industry trends, regulations, and emerging refrigeration technologies.Collaborate internally with other Technical Sales Engineers to share technical knowledge and field experience.For senior‐level profiles, participate in account planning sessions and identify upsell and cross‐sell opportunities. Required Skills and Qualifications Experience within refrigeration, cold chain, or commercial cooling applications.Strong understanding of how refrigeration products are applied within customer systems and end‐user environments.Experience supporting OEMs, contractors, end‐users, or competitors within the refrigeration market.Strong customer‐facing communication and technical problem‐solving skills.Ability to provide both remote technical support and onsite customer engagement.Fluent Italian language skills are essential. Preferred Skills and Qualifications Previous experience as an Application Engineer or Technical Sales Engineer.Experience supporting strategic or high‐profile customer accounts.Ability to work autonomously.Existing network within the Italian refrigeration or cold chain market.Remote candidates should ideally have at least 3 years of relevant industry experience.Candidates located near Saronno or Belluno would be advantageous, although remote working can be considered for the right profile. BenefitsFlexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time‐off plans, including parental leave, vacation, and holiday leave.Equal Opportunity EmployerCopeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment.Work AuthorizationCopeland will only employ those who are legally authorized to work in the country in which they apply. This is not a position for which sponsorship or work authorization will be provided.If this sounds like you, please apply! We can't wait to speak with you.#J-18808-Ljbffr