UlliMain duties and responsibilities (not limited to) /liliResponsible for ensuring the happiness and satisfaction of guests. Ensure that policies and procedures are complied with the highest standard of service; /liliBe able to align with our philosophy of creating authentic and unique experiences for our Guests; /liliAccomplish restaurant human resource objectives by orienting, training, scheduling, coaching, counselling and disciplining employees. Involved in recruitment and selection process; /liliResponsible for Restaurants In Room Service and In room Bar staff weekly schedule; /liliBudget control, working closely with FB Manager; /liliInventory and cost control. /liliRequirements /liliEffective communication : communicate clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. Use and interpret non-verbal behaviours to enhance understanding. Regularly solicit input from the team, peers and external resources. Share information across the business in a timely manner to inform better decisions. /liliEmotional intelligence : take on challenges in a confident manner and use emotional skills to identify problems and resolve them. Seek feedback about own performance to enhance self-awareness. Coache the team to improve how their behaviours impact others. /liliCollaboration : be a role model for teamwork, and proactively go out of one’s way to help others. Share successes and credits with the team. Actively develop team members and hold themselves and others accountable. /liliDrive results : set clear goals and expectations and maximise resource allocation to achieve those. Measure, report and communicate business results to the broader team including but not limited to financial, guest satisfaction and employee engagement results. /liliAdaptability : demonstrate a forward thinking ability, whilst anticipating the implications and consequences of new information. Lead change programmes through the business and the team. Efficiently prioritise and handle multiple demands and tasks /liliSkills and Professional Background /liliFluent in Italian and English. A third language is preferred (Spanish, French or German); /liliProfessional experience for 3 / 4 years, preferably at international level within the same role in the hospitality business; /liliCertificate as Professional Sommelier and / or gastronomy studies preferred; /liliPreferable evidence of self-development through specialized courses, conferences / workshops; /liliPC literate. /liliAnnual Labour contract according to C.C.N.L. Settore Turismo /liliEconomical treatment adequate to the professional experience /liliCareer opportunities within our Hotels cluster /liliWe offer /liliAnnual Labour contract according to C.C.N.L. Settore Turismo /liliFood lodging for non residents /liliEconomical treatment adequate to the professional experience /liliCareer opportunities within our Hotels cluster /liliLocation /li /ulpbDepartment : /b /pulliFood Beverage /liEmployment type : /ulpbReports to FB Manager. /b /pulliMain duties and responsibilities (not limited to) /liliResponsible for ensuring the happiness and satisfaction of guests. Ensure that policies and procedures are complied with the highest standard of service; /liliBe able to align with our philosophy of creating authentic and unique experiences for our Guests; /liliAccomplish restaurant human resource objectives by orienting, training, scheduling, coaching, counselling and disciplining employees. Involved in recruitment and selection process; /liliResponsible for Restaurants In Room Service and In room Bar staff weekly schedule; /liliBudget control, working closely with FB Manager; /liliInventory and cost control. /liliRequirements /liliCompetencies required /liliEffective communication : communicate clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. Use and interpret non-verbal behaviours to enhance understanding. Regularly solicit input from the team, peers and external resources. Share information across the business in a timely manner to inform better decisions. /liliEmotional intelligence : take on challenges in a confident manner and use emotional skills to identify problems and resolve them. Seek feedback about own performance to enhance self-awareness. Coache the team to improve how their behaviours impact others. /liliCollaboration : be a role model for teamwork, and proactively go out of one’s way to help others. Share successes and credits with the team. Actively develop team members and hold themselves and others accountable. /liliDrive results : set clear goals and expectations and maximise resource allocation to achieve those. Measure, report and communicate business results to the broader team including but not limited to financial, guest satisfaction and employee engagement results. /liliAdaptability : demonstrate a forward thinking ability, whilst anticipating the implications and consequences of new information. Lead change programmes through the business and the team. Efficiently prioritise and handle multiple demands and tasks /liliSkills and Professional Background /liliFluent in Italian and English. A third language is preferred (Spanish, French or German); /liliProfessional experience for 3 / 4 years, preferably at international level within the same role in the hospitality business; /liliCertificate as Professional Sommelier and / or gastronomy studies preferred; /liliPreferable evidence of self-development through specialized courses, conferences / workshops; /liliPC literate. /liliAnnual Labour contract according to C.C.N.L. Settore Turismo /liliEconomical treatment adequate to the professional experience /liliLearning development activities /liliCareer opportunities within our Hotels cluster /liliBenefits /liliWe offer /liliAnnual Labour contract according to C.C.N.L. Settore Turismo /liliFood lodging for non residents /liliEconomical treatment adequate to the professional experience /liliLearning development activities /liliCareer opportunities within our Hotels cluster /liliLocation /liliItaly, Ravello /li /ulpbDepartment : /b /pliFood Beverage /liEmployment type :liFull-time /liliExperience /liliAssociate /li #J-18808-Ljbffr