Ph3Job Description - DEPARTMENT MANAGER ($2-$50M) XT) /h3 /brh3Job Number /h3 /brp XT /p /brh3Organization /h3 /brpNaples /p /brpJob Summary: Manages sales activities in assigned retail and/or mall services departments. Ensures departments are appropriately stocked, attractively displayed, and adequately staffed to achieve sales goals and service standards. /p /brpDuties and Responsibilities: /p /brul /brliEnsures department is fully stocked and merchandise is attractively displayed to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. /li /brliActs as stock replenishment expert. Ensures the stock replenishment program for responsible departments is effectively executed. /li /brliEstablishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. /li /brliReviews department’s merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product saleability, local demand trends and requirements, etc. /li /brliReviews daily sales reports. Recommends and initiates markdowns as necessary. Provides input to Store Divisional Managers and Store Managers regarding departmental promotions, sales goals, and budgets. /li /brliControls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. /li /brliCoordinates and implements departmental promotions and sales events with store operations, visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc. /li /brliSupervises, trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc. /li /brliKeeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. /li /brliCarries out policy of courtesy and service, recognizing the importance of genuine, obvious and active attention required in a retail organization. Exercises tact, good manners and courtesy when serving and assisting customers and fellow associates. Actively seeks to become knowledgeable concerning store policies and services offered to effectively carry out the role. Responds to inquiries and provides assistance in a prompt and friendly manner. /li /brliPerforms independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. /li /brliPerforms other related duties as assigned. /li /br /ul /brh3Qualifications /h3 /brul /brli3 YEARS GENERAL EXPERIENCE: Experience gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. /li /brliOR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study. /li /brliAND 1 YEAR SPECIALIZED EXPERIENCE: Progressive experience providing background in merchandise controls, inventory, stock record keeping and reports, exempt or non-exempt supervisory experience, merchandise display and retail promotions, or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. /li /br /ul /p #J-18808-Ljbffr