Technical Account Manager – F5 Networks
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, delivers innovative IT solutions to market to solve complex business challenges. We provide value‐added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners, helping businesses grow faster, operate efficiently and transform in a dynamic market.
What Will You Do
Arrow is looking for a Technical Account Manager – F5 Networks to join our team in Milan or Bolzano. You'll be working in the technical department promoting our products and IT solutions to partners.
Acquire necessary certifications and expand practical skills for Network and Storage solutions and other Vendors.
Support internal departments, deliver technical presentations, demos, PoC implementations, conduct trainings and webinars, and provide technical advice and support for customers.
Participate in technology fairs and events.
Support the business teams in developing offers and answering technical questions on assigned solutions.
Train, deliver webinars, technical presentations, product demos, and PoCs.
Conduct customer visits (virtual and onsite) with sales colleagues.
Work on a defined list of customers to enable or develop according to the Business Unit needs.
Continuously be trained in the latest technologies.
Manage customer support cases using our ticketing system.
What We Are Looking For
Customer orientation with innovation sense and technology experience in Network and Storage Vendors.
Experience in IT technology, especially in Network and Cyber Security.
F5 Networks' product and service knowledge is a plus.
Experience in technical presentations, demos, PoC implementations.
Experience in running training courses and webinars.
Experience relating to technical stakeholders and channel business.
A passion to learn new technologies and a strong attitude for new challenges.
Technical IT high school or technical degree in Computer Science.
Strong communication skills.
Ability to identify and resolve partner issues, prioritize workload.
Business fluency in Italian and English.
Traveling up to required frequency.
What is in it for you?
Competitive salary and benefits.
Growth opportunities.
Challenging & diverse tasks.
Opportunity to work with biggest players in IT sector.
Open corporate culture with modern dynamic work environment.
Safe and trustful employment.
Collaboration across teams and shared experience.
Participation in technology fairs in Italy and Europe.
Personal notebook and mobile phone benefits.
Equal Opportunity Employer
Arrow is an equal opportunity employer. We commit to providing an accessible, inclusive, open, welcoming workplace for people with different abilities, backgrounds, lifestyles, sexual orientations, gender identities, needs and expectations, helping all individuals to reach their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
Arrow è un datore di lavoro che garantisce le pari opportunità. Ci impegniamo a fornire un ambiente di lavoro accessibile, inclusivo, aperto e accogliente per persone con diverse abilità, background, stili di vita, orientamento sessuale, identità di genere, esigenze e aspettative, aiutando tutti gli individui a sfruttare al meglio il loro potenziale professionale. Onoriamo i nostri impegni ai sensi degli articoli 1 e 18 della legge n. 68/1999 e diamo particolare considerazione ai candidati delle categorie protette.
Location
IT – Milan, Italy (Viale Piero e Alberto Pirelli)
Time Type
Full time
Job Category
Sales
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