PpThe IT E-Commerce Front End Process Analyst will join the IT team with the goal of ensuring functional ownership of the front-end components of the eCommerce platform. /p pThe role involves close collaboration with internal and external stakeholders to ensure the proper management of Salesforce Commerce Cloud and CMS-driven digital experiences. /p pThe position supports the evolution of the user experience and the correct functioning of front-end flows, working in coordination with development partners and contributing to the continuous improvement of platform performance in line with business needs and end-customer expectations. /p pThe role can be based at our offices in Milan or Legnano and requires full-time onsite presence. /p h3Key Responsibilities /h3 ul liManage front-end eCommerce processes and related systems (CMS, Salesforce Commerce Cloud, Marketing feeds, Social Login). /li liEnsure end-to-end consistency between front-end behavior on Salesforce Commerce Cloud and content managed through the CMS. /li liMonitor front-end performance and user experience, identifying areas for improvement. /li liSupport the evolution of the eCommerce platform in collaboration with Business and IT colleagues. /li liSupport the manager in managing operational relationships with external vendors and partners. /li liEnsure integration standards, delivery quality, and roadmap priorities. /li liDocument processes, flows, and functional solutions. /li liCollaborate cross-functionally with IT, Digital, Marketing, and UX teams. /li /ul h3Requirements /h3 ul liBachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, or Economics or equivalent. /li liFluent in English language. /li li1–3 years of experience in the e-commerce sector or in fast-paced, performance-driven retail environments. /li liProven knowledge of Salesforce Commerce Cloud front end and CMS; coding experience is considered a plus. /li liUnderstanding of UX principles and the customer journey. /li liBasic knowledge of APIs and system integrations /li /ul h3Soft skill /h3 ul liStrong collaboration and interpersonal skills with internal and external stakeholders. /li liProblem-solving mindset, strong team-working attitude, and coordination skills. /li liAnalytical approach, attention to detail, and results-oriented mindset. /li liAgile, innovative, and dynamic mindset, with global vision and customer focus /li liPrevious experience in consulting companies focused on online business or fashion e-commerce platforms is considered a plus. /li /ul /p #J-18808-Ljbffr