About TextYessVuole candidarsi? Si assicuri che il suo CV sia aggiornato, poi legga attentamente le specifiche del lavoro prima di procedere.For thousands of years, commerce was human. Merchants knew their customers, understood their needs, and built trust through real conversations. Then came the internet, and we traded humanity for scale. Shopping became efficient but soulless: endless product grids, generic descriptions, no one to guide you.TextYess is here to restore what was lost. We build AI agents that bring back the personal, conversational shopping experience, but at infinite scale. Through WhatsApp, web, voice, and email, we help brands sell through real conversations that feel natural, helpful, and human. Where this is going: an AI-native CRM that runs the entire customer relationship for B2C brands, across every channel, autonomously.We work with brands like Ducati, Pittarosso, Piazza Italia, and Doppelgänger. We’ve raised over €3M, we’re doubling revenue every six months, and we’re preparing for international expansion. This is a rocketship, and we’re just getting started. The RoleYou’ll own a portfolio of SMB e-commerce brands and be responsible for growing their revenue with TextYess. This is an account management role with clear commercial targets: you are measured on net revenue retention, expansion, and the health of your book.Your merchants are mostly DTC brands that use TextYess to run WhatsApp campaigns, automate customer conversations with AI agents, and drive retention at scale. Your job is to understand their e-commerce business deeply enough to know where TextYess can drive more value, and then make that happen.This is not a farming role where you sit on renewals. You actively consult your clients on their retention strategy, identify expansion opportunities (new channels, credit upgrades, campaign services), run regular check-ins, and close upsells. You have targets. You are expected to hit them.You’ll be joining a small, gr