Join JW Marriott Venice Resort & Spa, a luxury retreat on Isola delle Rose. Just minutes from St. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. As one of the best employers, we are committed to sustainability and creating a positive impact. Be part of an inspiring team delivering unforgettable experiences. JoinJWVenice Job Summary The position is accountable for proactively soliciting sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Leads all day-to-day proactive activities (reporting, team presentations, newsletters, etc.) related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Develops strategic relationships with key MICE segment buyers to penetrate and grow local, national & international market share and drive revenue to the hotel. Candidate Profile Education and Experience: Minimum 2-year degree from an accredited university in Business Administration, Sales, Hotel Management, or related major. Minimum 3 years experience in the MICE segment or related professional area. Premium or Luxury MICE sales experience mandatory. Strong technology & communication skills. English Italian required; additional languages (e.g., Spanish, French, German) a plus. Core Work Activities Building Successful Relationships that Generate Sales Opportunities Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. The majority of business trips are concentrated between February & June with an average of 3 weeks traveling. Develops relationships within the community to expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Assists the reactive sales team in converting business by generating proposals, writing contracts, organizing site inspections, etc. Managing Sales Activities Focuses on luxury MICE opportunities from corporate and event planners, meeting organizers, and luxury agencies in Europe & worldwide, with a focus on the US market. Works closely with the Director of Sales on sales strategy and execution for the MICE segment. Manages tradeshow and expense budgets. Analyzes the market. Attends relevant trade shows, industry events, corporate meetings, and networking events. Partners with Global Sales Offices managing luxury MICE agencies and corporate accounts. Collaborates with Marketing on MICE strategies and initiatives. Develops deep knowledge of resort amenities, event spaces, meeting packages, and new conference offerings. Promotes these solutions to international MICE buyers. Gains understanding of Marriott’s value proposition and services for the MICE segment, including event technology and planning resources. Understands the competitive landscape and economic environment to position JW Marriott Venice effectively during sales processes. Using Knowledge of Market Trends and Customer Information Identifies new business to meet revenue goals. Recognizes emerging MICE opportunities and risks, providing strategic feedback. Understands the market, competitors’ strengths and weaknesses, economic trends, supply and demand, and how to sell against them. Closes the best opportunities based on market conditions. Understands the primary target customer and service expectations to offer tailored solutions. Providing Exceptional Customer Service Supports the company’s service and relationship strategy to drive customer loyalty through service excellence. Serves customers to grow account share. Executes customer service standards. Provides excellent service, setting a positive example for guest relations. Interacts with guests for feedback on product quality and service levels. Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other legally protected basis. Marriott’s portfolio includes JW Marriott and Marriott Hotels. Marriott Hotels, with over 500 locations globally, is dedicated to hosting excellence. As a host, you will help deliver premium choices, sophisticated style, and well-crafted experiences. Your skills and imagination will help innovate and reinvent travel’s future. JW Marriott Part of Marriott International's luxury portfolio, JW Marriott has over 80 properties worldwide. JW believes our associates come first. Happy associates lead to happy guests. Our hotels offer unique work experiences, community, camaraderie, training, development, recognition, and opportunities to pursue passions in a luxury setting. We prioritize exceptional guest care, starting with caring for our associates — This is The JW Treatment. J-18808-Ljbffr