Casa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 boutique hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach.
For our opening team, we are currently looking for a:
Front Office Agent – Night Shift
The Front Office Agent (Night Shift) will be responsible for ensuring smooth night operations at reception while maintaining a high level of service and attention to guest needs during overnight hours.
Key Responsibilities
- Manage night-time Front Office operations and guest assistance
- Handle late check-ins and early check-outs
- Monitor reservations and ensure accuracy in the PMS
- Act as the main point of contact for guests during the night
- Perform basic night audit and reporting activities
- Coordinate with security and housekeeping when required
- Handle guest issues and emergencies professionally and independently
- Ensure a safe, calm and welcoming environment during night hours
- Follow hotel procedures and service standards at all times
Requirements
- Minimum 1 year of experience as Front Office Agent or Night Receptionist in boutique or luxury hotels
- Fluency in Italian and English
- Knowledge of an additional foreign language is a plus
- Strong sense of responsibility and problem-solving skills
- Ability to work independently and manage night operations autonomously
- Professional, calm and service-oriented attitude
What We Offer
- Full-time contract (3 or 6 months, with possibility of renewal)
- Night shift schedule: 23:00–07:30 (30-minute break included)
- Work schedule: Monday to Sunday, with two rotating days off per week
- Salary based on experience
- Further benefits will be discussed in detail during the interview process.
Apply now to join the opening team at Casa Laveni
OPENING MARCH 2026