Do you love Technology and Retail Selling?
We have an exciting new opportunity here at InMotion, Milan Malpensa Airport for an inspirational and talented leader to join our team. As Store Manager you will lead, coach, and develop your team to drive sales and opportunities - whilst earning a competitive salary and a great bonus.
This is the perfect opportunity for an aspirational, talented Store Manager to join a GROWING retailer, which is continuously developing global partnerships to make our offering the best in the market. You’ll also get a whole lot more tailored just to Milan! That’s what comes when you are part of a world leading brand!
About us
InMotion is the largest airport-based technology retailer in North America, and we are expanding our European footprint, bringing our first store to Sweden. We are proudly part of the WHSmith family, which has been around for over 230 years! InMotion is a global brand, operating over 120 stores across Europe, UK, and US Airports. As the largest airport-based electronics retailer across the US and the UK, we pride ourselves in carrying premium electronics and a wide array of mobile accessories, our brands include Apple, Samsung, Beats, FitBit, Sony and many more, sound exciting?
So, what’s it like?
As an experienced Manager, you will take pride in driving your technology business forward. You will have a selling mindset and be an excellent communicator, being confident to step out your comfort zone to encourage the initial customer interaction, all whilst leading by example. You will also :
* Inspiring the team to make sure every customer has a brilliant experience so wherever our customers are going, you can be sure they will always be happy to come back to our stores.
* Ensure your team has the best technology knowledge in the market, using our internal ‘SmarterU’ platforms to track, coach and guide, your team with product knowledge and selling techniques, to drive your stores sales.
* Have a team of engaged motivated and driven colleagues to enhance every customer experience through the power of selling and tech expertise!
* Recruit and retain your team, making InMotion the employer of choice in your market.
* Build a reputation in your market, to drive customer loyalty through the word of mouth to lead your success.
* Coach, guide and create a culture of learning, support, and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome.
* Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a great standard, and that we are operating safely and legally.
* Lead your team to be sales driven to maximise their commission opportunities - allowing you to maximise your bonus potential.
Our Values
Here at InMotion we live by four core values which are as relevant today as they were back in 1792. We always want to look outwards, focus on our customers and keep our promises. Our values help us just do that, and as Store Manager, you will live and breathe through these values to deliver the best results.
* Customer Focus : We keep our customers at the heart of everything we do.
* Value Our People : Our people are respected and valued in an honest and open environment.
* Drive For Results : We push ourselves to achieve ambitious and competitive results, delivering with pace.
* Accountable : We take personal responsibility and deliver what we say we will
What experience do I need?
Joining InMotion as a Store Manager, it would be great to have Retail Sales or Technology Sales experience - but what is just as important is that you are in your element when inspiring a team! You lead by example, showing your team what great always looks like. With this approach, you’ll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you’ll take full responsibility for the stores Profit & Loss account.
* Job Types
* Full-time, Permanent
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