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deugro was founded in Frankfurt am Main and is the first company of the deugro group, where is has its focus on global project freight forwarding. Every day the industry and deugro face the challenges of the logistics industry and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently, through innovative and creative logistical solutions.
Become a part of our talented deugro team, as we look for a Global Key Account Manager in Segrate (Milan), Italy.
Your Mission :
As a Global Key Account Manager, you will be the strategic driver behind one of our most relevant global clients being world leader in engineering and drilling activities and in the development of major projects, in the energy and infrastructures sectors. Your role is to lead and expand this partnership across all regions, ensuring consistent service excellence, commercial growth, and long-term collaboration. You’ll act as the central point of contact, aligning internal teams and client stakeholders to deliver innovative logistics solutions and unlock new business opportunities.
Key Responsibilities :
* Build and maintain strong relationships with decision-makers across the client’s global organization
* Lead the development and execution of a global account strategy, ensuring alignment with both client goals and internal business objectives
* Identify and pursue new business opportunities, including tenders, pre-qualifications, and cross-regional initiatives
* Support local and regional sales teams in joint client activities, including proposal development, negotiations, and implementation
* Monitor account performance through KPIs, CRM updates, and regular reporting to drive continuous improvement
* Act as the escalation point for client concerns, ensuring swift resolution and client satisfaction
* Promote knowledge sharing and collaboration across internal teams to enhance service delivery and client understanding
* Stay ahead of industry trends and client developments to proactively adapt strategies and offerings
Skills, knowledge and expertise :
* Proven experience in global key account management, ideally in logistics, supply chain, or industrial project environments
* Strategic mindset with the ability to translate complex client needs into actionable plans
* Strong interpersonal and communication skills, with full professional proficiency in English
* High level of ownership, accountability, and adaptability in a fast-paced, international setting
* Proficiency in Microsoft Office and CRM systems
* Willingness to travel internationally on a regular basis
* A collaborative spirit and the ability to influence across cultures and functions
What makes us the ideal choice?
A family-owned company established in 1924, has evolved into a leading global specialist in project freight forwarding. Our expertise spans various cargo types including break bulk, out of gauge, dangerous goods, and oversized shipments. Complementing our core services are affiliated entities specializing in transport engineering solutions, global ocean transportation, and specialized transportation assets.
We take pride in our commitment to employees, offering opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options.
We eagerly seek candidates who possess enthusiasm, passion, and innovative thinking, valuing their ability to translate ideas into action through dedication rather than solely relying on their resume or career history.
We value diversity and welcome all applications - regardless of gender, nationality, ethnic or social origin, religion, disability, age and sexual orientation.
Cremon 3, Hamburg, HH 20457 DEU
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Customer Service
Transportation, Logistics, Supply Chain and Storage
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