PstrongWHO WE ARE: /strong /ppBorn in November 2018 from the dream of two friends to “nourish the world with positivity and well-being”, strongPoke House /strong is the global leader in the fast-casual poke bowl restaurant category, serving delicious bowls in more than strong160 locations /strong across strongeight countries /strong to date - Italy, UK, Spain, France, Portugal, Austria, Romania, and the United States, where the brand operates strongthree Poke House restaurants in Miami, Florida /strong. In addition, through minority stakes in strongSweetfin /strong(strongCalifornia /strong) and strongPoke Perfect /strong (strongNetherlands /strong), the broader network reaches around strong190 restaurants worldwide /strong. /ppbr/ppPositioned at the intersection of strongdigital innovation /strong andstrong modern restaurant experiences /strong, Poke House offers a seamless blend of online and offline customer journeys. Withstrong projected sales exceeding €100M /strong and a growing team of over 1,000 people, the company’s rapid expansion is driven by strong unit economics, scalable operations, and a vibrant international community of poke lovers. /ppbr/ppIf you share our ambition and want to help build the leading Poke concept all over the world, one Poke at a time, then let’s talk! /ppbr/ppstrongThe Role /strong /ppbr/ppWe are looking for a commercially sharp and analytically minded strongAccount Manager /strong to join our team. You will work across our international markets on all things related to digital platform revenues, combining analytical rigour with operational ownership. This is a dual-facing role: on one side, you will manage relationships with third-party food delivery platforms across multiple markets; on the other, you will take direct ownership of our owned digital channels, from promotional strategy to revenue management and performance reporting. /ppThe starting point is the field. You will need to understand processes from the inside — including the most operational ones, to then have the credibility and vision to improve them and, where possible, automate them. /ppThis role suits someone who is ready to get into the detail, think strategically, execute independently and constantly look for ways to make things work better. /ppbr/ppstrongWhat You’ll Do /strong /ppbr/ppstrongThird-Party Platforms /strong /pullistrongRelationship ownership: /strongBuild and manage strong, long-term relationships with third-party platform partners, serving as their primary point of contact and trusted consultant. /lilistrongCommercial negotiation: /strongLead negotiations on contracts, marketing agreements, and financial termswith the goal of improving revenue, margins, and overall partnership value. /lilistrongPerformance analysis: /strongMonitor and analyse partner performance metrics; translate data into clear insights that guide both internal decisions and partner conversations. /lilistrongGrowth strategy: /strongDevelop and execute account strategies that grow market share, improve financial performance, and strengthen competitive positioning. /li /ulpAcross both areas, you will collaborate closely with Marketing, Operations, Finance, and other teams to implement tailored solutions and ensure commercial objectives are met. /ppbr/ppstrongOwned Channels Digital Operations /strong /pullistrongChannel ownership: /strongTake full responsibility for our owned digital channels: promotional calendar, revenue targets, margin management, and performance reporting. /lilistrongPartnerships project management: /strongManage digital partnerships and lead owned-channel initiatives end-to-end, from brief to delivery, ensuring timelines and KPIs are consistently met. /lilistrongProcess improvement: /strongMap and analyse existing data flows and internal communication processes; identify inefficiencies and lead their improvement, with a progressive focus on automation. /lilistrongReporting: /strongBuild and maintain reliable reporting that supports internal decision-making and structured reviews with senior stakeholders. /lilistrongTechnical reference: /strongAct as the internal point of reference for platform-related technical matters; evaluate and integrate new tools where relevant. /li /ulpbr/ppstrongWhat You’ll Need /strong /ppstrongEssential /strong /pulli2–4 years of experience in account management, commercial roles, or business consultancy, ideally within a fast-paced, data-driven environment (marketplace, e-commerce, food delivery, FMCG, travel, or similar). /liliDemonstrated ability to manage commercial relationships and lead negotiations with measurable outcomes. /liliStrong analytical skills: comfortable working with data, building reports, and turning numbers into business narratives. /liliUnderstanding of PL dynamics and the ability to connect operational decisions to financial results. /liliSolid organisational skills: able to manage multiple accounts and projects simultaneously, balancing strategic thinking with hands-on execution. /liliProactive, ownership-driven mindset with strong judgement and a positive attitude. /liliFluent in Italian and English (written and spoken). /li /ulpstrongNice to Have /strong /pulliExperience with process mapping, workflow optimization, or automation tools (no-code or otherwise). /liliFamiliarity with CRM tools or BI platforms. /li /ulpbr/ppThis job posting is open to all genders, in accordance with Legislative Decree no. 198 of April 11, 2006, “Equal Opportunities Code for Men and Women,” and to individuals of all ages and nationalities, pursuant to EU Directive 2000/78/EC on equal treatment in employment /p