Role Overview:
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This role requires a Technical Support Engineer to provide product and service-related support, develop new business opportunities, and establish customer rapport.
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The ideal candidate will have a strong background in sales and marketing, excellent communication skills, and the ability to work with various stakeholders.
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This is a remote opportunity with the option to work from our Pordenone, Italy office if preferred.
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Key Responsibilities:
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* Stay current with product launches or transitions to maintain up-to-date sales engagement programs
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* Develop new business opportunities with major Light Commercial Refrigerator and Freezer Agents, OBMs, and OEMs
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* Work with all facets of the customer's organization, including engineering, purchasing/sourcing, operations, product management, and quality representatives
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* Provide customer information through presentations covering new products, project schedules, quality performance, and technical training
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* Document market and customer findings and communicate the information back to the organization
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* Support marketing efforts to evaluate market segment trends, monitor government regulatory activities, and solicit customer feedback
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* Support team members and peers to achieve KPIs
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* Support all product and business promotional activities and participate in regional and international trade shows
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Requirements:
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* Bachelor's degree in business, engineering or related field
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* 5-10 years of experience in Sales and Marketing OR R&D dept.
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* Familiar with Light Commercial reciprocating compressor products
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* Knowledge and understanding of compressor applications and regulations for Light Commercial markets
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* Excellent verbal, written, presentation and communication skills (English and one of the European languages)
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* Highly motivated, self-sufficient, and capable of managing multiple projects
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* Frequent domestic travel with occasional international travel and weekend travel
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* Proficiency in Microsoft Suite applications (Word, Excel, PowerPoint, Teams)
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* Prior work experience with major Light Commercial Agents, OBMs, and OEMs is beneficial
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* Knowledge of the Chinese language will be beneficial, but not required
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We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability status, or other protected characteristics.
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About Us:
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We are a global company with a presence in 195 countries and a focus on innovation and customer satisfaction.
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