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After sales account manager

Piombino Dese
Account manager
Pubblicato il 15 luglio
Descrizione

Job Description


MISSION:
The successful candidate achieves targets assigned, manages the selling process, interacts directly with internal peer functions as well as deals directly with selected customers accordingly to the commercial and distribution policies and guidelines.

The successful candidate will:

1. Support with market strategy deployment, providing commercial insights for assigned Accounts to enhance business growth and processes harmonization.
2. Be accountable for the performance of assigned portfolio and for the development of customer prospects in relevant area.
3. Build effective and sustainable partnerships with existing accounts, ensuring long lasting relationships with key decision makers across the customer's organization
4. Collaborate with Sales Division and involve subject matter experts across Stevanato Group to foster the Company's business model and deliver added value solutions
5. Serve as lead point of contact for all customer's service requests and queries.
6. Monitor market trends to identify and seize commercial opportunities for the Group.
7. Manage function's budget in line with business objectives/guidelines
8. Create effective relationships with actual and potential customers to foster growth and commercial opportunities for all stakeholders involved.

Qualifications


TECHNICAL COMPETENCES:

9. Market and Industry understanding and in-depth knowledge of key consumers and segments
10. Customers and Prospects products and processes understanding
11. Knowledge of Company Product and Production: process, features techniques
12. Key Account Planning and Project Management
13. Customer Service and CRM Management
14. Analysis and Reporting: methodologies, techniques, tools and applications
15. Budget management
16. IT Tools: use of company tools and applications (ERP, Office, etc.)

SKILLS AND EXPERIENCE:

17. +3 years of experiences in marketing or sales management position in the account management department, preferably with expertise in CRM.
18. Focus on Client's needs
19. Business Acumen
20. Analytical Approach
21. Time Management
22. Problem Solving
23. Accountability
24. Communication
25. Negotiation
26. Availability to business trips

Type of contract and salary will be based on experience.

Location: Piombino Dese (PD)

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