* Rome, Metropolitan City of Rome Capital, Italy
We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You’ll Do:
* Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
* Provide clear, friendly communication via phone, email, and social platforms
* Research destinations, pricing, promotions, and travel requirements
* Manage bookings, changes, cancellations, and travel documentation
* Resolve client concerns with professionalism and care
* Build long-term relationships that turn travelers into repeat clients
What We’re Looking For:
* Strong customer service and communication skills
* Organized, self-motivated, and comfortable working independently
* Passion for travel and helping others
* Ability to multitask and pay attention to details
* Sales or hospitality experience is a plus (but not required)
* Willingness to learn and stay updated on travel trends
Why Join Us:
* Flexible, remote opportunity
* Ongoing training and mentorship
* Growth potential within the travel industry
* A supportive, positive team culture
* The chance to help people make lifelong memories
If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.
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