OverviewJoin to apply for the Technical Support Agent (m/f/d) role at AlpitronicGet AI-powered advice on this job and more exclusive features.Be the main contact to solve technical issuesSupport our customers during installation, maintenance and repair of their hyperchargersRemotely monitor, troubleshoot and resolve alerts and issues on hyperchargersRemotely support our on-field service techniciansYour ResponsibilitiesBe the main contact to solve technical issuesSupport our customers during installation, maintenance and repair of their hyperchargersRemotely monitor, troubleshoot and resolve alerts and issues on hyperchargersRemotely support our on-field service techniciansYour Qualifications & SkillsTechnical background or experience in technical customer supportIndependent and solution-oriented work, as well as analytical thinkingEnthusiasm, teamwork and structured way of workingWillingness to work in different shiftsGood communication skills in English in speaking and writing, a 2nd language is a plus (German, French, Spanish)Our CommitmentInnovative work environment in a young, dynamic teamHigh-tech projects in the future-proof sector of e-mobilityOpportunities for advancement in a growing companyA wide range of further training opportunitiesAttractive premio system and performance-related payAdditional company benefitsWhy AlpitronicTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).What makes working for us specialWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!Seniority levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIndustriesAppliances, Electrical, and Electronics Manufacturing
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