PpThe IT E-Commerce Back End Process Analyst will join the IT team with the objective of ensuring functional ownership of the back-end components of the eCommerce platform.br/The role involves close collaboration with internal and external stakeholders to ensure the correct management of Salesforce Commerce Cloud and OMS. /p pThe role supports the evolution of the user experience and the proper functioning of back-end flows, working in coordination with development partners and contributing to the continuous improvement of platform performance in line with business needs and end-customer expectations. /p pThe position is responsible to ensure stability of the eCommerce platform’s back-end systems. In particular, it oversees end-to-end processes related to checkout, payments, taxation, and fraud prevention, ensuring proper integration between Salesforce Commerce Cloud and core systems (e.g. Adyen, Avalara, Riskified, Identity Social Login). /p pThe role can be based at our offices in Milan or Legnano and requires full-time onsite presence. /p h3Key Responsibilities /h3 ul liManage back-end processes and integrations related to checkout, payments, tax, and fraud. /li liEnsure proper armonization between Salesforce Commerce Cloud and external systems. /li liMonitor performance, stability, and reliability of back-end flows. /li liIdentify anomalies and support corrective and evolutionary actions. /li liSupport the manager in coordinating vendors and technology partners involved in back-end systems. /li liEnsure integration standards, solution quality, and delivery priorities. /li liSupport application evolution in line with business needs, regulatory requirements, and customer experience. /li liCollaborate with IT, Finance, Legal, and Digital teams. /li /ul h3Key Requirements /h3 ul liBachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, Economics, or equivalent. /li liFluent in English language. /li li1–3 years of experience in e-commerce development or in fast-paced, performance-driven retail environments. /li liExperience with Salesforce Commerce Cloud back-end and Order Management Systems (OMS). /li liKnowledge of payment and fraud prevention systems (preferably Riskified). /li liFunctional understanding of APIs and system integrations. /li /ul h3Soft Skills /h3 ul liStrong collaboration and interpersonal skills. /li liAnalytical mindset, attention to detail, and strong problem-solving orientation. /li liTeam-working attitude, flexibility, and ability to operate in Agile environments. /li liExcellent communication and organizational skills. /li liInnovative and pioneering mindset, dynamism, global vision, and inclusive approach. /li liStrong customer focus, passion for digital, and results-driven mindset. /li liPrevious experience in consulting companies focused on online business or fashion e-commerce platforms is considered a plus. /li /ul /p #J-18808-Ljbffr