Experteer OverviewAs Senior Service Delivery Manager, you will ensure high-quality service provision and oversee reporting on service performance.
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You proactively manage day-to-day client relationships to maintain satisfaction and drive continuous improvements to protect contract continuity.
You will coordinate with teams to meet contractual commitments and plan a broader client relationship strategy.
The role focuses on reducing costs, improving service, and pursuing new business opportunities, contributing to the organization’s contract success and growth.Retribuzione / BenefitsEnsure quality provision of service and oversee its management and reportingOversee day-to-day operations to meet contractual commitmentsProactively manage xjrgpwk client relationships to sustain high satisfactionDrive continuous improvement to ensure contract continuityCollaborate with others to plan client relationship strategy focused on cost reduction, service improvement, and new business
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