Get started with your online application. Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Team Italy is one of the key focus territories for Deliveroo and is at the forefront of strategic, commercial, and operational innovation. Functions include commercial, operations, and marketing. Teams in Italy partner closely with global functions such as product, technology, and consumer to deliver results for our customers. Regional teams in Italy present one of the biggest growth opportunities available to Deliveroo. We are building a team of commercially savvy, entrepreneurial, and ambitious individuals to help us fulfill our potential. The role Reporting directly to the Regional Manager, the City Manager is a unique opportunity to become an important member of the Italian Commercial team. You'll build relationships with restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This role is ideal for someone who enjoys building relationships and drawing insights from data to guide growth. You will be based in Genoa or a nearby city. What you'll do: Be the local expert for your city (or cities). This involves understanding the restaurant industry thoroughly and representing Deliveroo locally. Draw insights from data to enhance our customer proposition neighborhood by neighborhood. Manage top restaurant partners, lead negotiations, and optimize partner performance for growth. Collaborate with the local account manager to promote local hero brands. Identify and onboard new popular local restaurants, setting them up for success. Develop local sales strategies, focusing on closing key value gaps and areas for growth. Enhance our local customer offering by improving restaurant selection, operations, and strategic planning with regional teams. Maximize marketing opportunities by encouraging restaurant participation. Requirements: 3-4 years of proven experience in account/relationship management, sales, or strategy roles. Results and target-oriented mindset. Ability to analyze data related to restaurant performance and local market insights. Flexibility for a mix of fieldwork (2-3 days/week) and office/home working. Strong relationship-building and communication skills, whether face-to-face, via phone, or email. Why Deliveroo? Our mission is to transform shopping and dining by connecting consumers, restaurants, shops, and riders. We aim to make food and product access more convenient and enjoyable, allowing people to buy what they want, when and where they want. As a technology-driven company in a rapidly expanding industry, we value autonomy, ownership, and innovation. We are a small team making a big impact and are eager for new ideas. Workplace & Diversity We believe a great workplace reflects the diversity of the world we live in. We embrace all aspects of your identity—gender, race, sexuality, religion, or personal preferences—and value your passion for food and desire to be part of our growth. We are committed to diversity, equity, and inclusion. If you require adjustments during the application or interview process, please let us know. We will do our best to accommodate your needs. Benefits Competitive salary and comprehensive benefits package. Food Free Deliveroo Plus subscription or equivalent. Monthly team lunches and opportunities to try new foods, especially if in the office. Work Life Flexible hours and location. Parental leave policy. Work-from-home setup support. Employee Assistance Programme. Access to Roolearn platform for learning and development. Employee Resource Groups like Women in Tech, LGBTQ, Racial Equity, and more. Compensation & Equity Competitive pay based on role and location. Variable bonuses linked to individual and company performance. Equity options for senior employees. Additional Perks Headspace membership. Gym or fitness memberships. Private medical or wellbeing allowances, depending on location. Time to Recharge Annual leave and public holidays, increasing with tenure. One paid day annually for volunteering or charity work. J-18808-Ljbffr