Sentinel Diagnostics, leader in the Development and Production of IVD Diagnostic Kits for Clinical Chemistry, Immunology, Molecular Diagnostics, Chromatography and Rapid Test in order to join the Sales & Marketing Team is looking for a:
PRODUCT SPECIALIST – HPLC / GC / LC-MS (Liquid Chromatography–Mass Spectrometry)
Responsibilities:
- Installation and demonstration of Chromatography/LC-MS/MS products at client premises
- Laboratory activities (on-site and in-field) and data processing to support product applications in pre- and post-sales phases
- Market and competition analysis to evaluate new products
- Handling of hotline, customer service mailbox, and complaints according to internal procedures
- Customer management to ensure complete satisfaction through on-site pre- and post-sales technical support (including installations), troubleshooting, training, and remote follow-up
- Drafting and management of official communications to customers regarding the products
- Analysis of technical requirements in tenders, identification of products to be offered and related technical documentation, and, if necessary, drafting of customized marketing material
- Attendance at national and international congresses, scientific events, and participation in workshops
Requirements:
- Scientific degree
- At least 2–3 years of experience in a similar role, preferably within the IVD sector
- Knowledge of LC-MS/MS (Liquid Chromatography–Mass Spectrometry), Chromatography–Mass Spectrometry, GC (Gas Chromatography), or HPLC (High Performance Liquid Chromatography)
- Excellent knowledge of English
- Strong communication and interpersonal skills
- Results orientation, proactivity, entrepreneurial mindset, and teamwork skills
- Willingness to travel on business
Location: Milan (MM1 Bisceglie), willing to travel on business
Si invita a prendere visione della nostra informativa sul trattamento dei dati personali all'indirizzo:
📌 Product Specialist Hplc, Gc/Lc-Ms
🏢 Sentinel Diagnostics
📍 Muggiò