5 days ago Be among the first 25 applicants
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Nielsen is a leading online and television research company specializing in industry leading measurement solutions that provide clients with a comprehensive understanding of the online world. We are seeking a highly motivated self-starter who will assume a role as a Technical Account Manager supporting our suite of digital products and services. A successful candidate will be an integral part of the continued growth and development of our unique and innovative capabilities within this exciting area of our business, and the industry as a whole.
To be successful in this position, you will need to have :
Outstanding organizational/time management skills and the ability to multi-task in order to effectively support multiple business-critical projects and client engagements at once.
Creative problem solving and technical troubleshooting skills and unyielding focus on client satisfaction.
Strong verbal and written communication skills, a solid client-facing business acumen and a foundation on client satisfaction. Boundless energy, a positive attitude and the desire to contribute to the advancement of the digital media measurement space.
Training and support for the technical aspects of our product solution to clients. Identifying best practices and assisting in the creation of support materials; implementation guides, FAQ’s, etc.Easily provide backup for other team members
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Nielsen is a leading online and television research company specializing in industry leading measurement solutions that provide clients with a comprehensive understanding of the online world. We are seeking a highly motivated self-starter who will assume a role as a Technical Account Manager supporting our suite of digital products and services. A successful candidate will be an integral part of the continued growth and development of our unique and innovative capabilities within this exciting area of our business, and the industry as a whole.
To be successful in this position, you will need to have :
Outstanding organizational/time management skills and the ability to multi-task in order to effectively support multiple business-critical projects and client engagements at once.
Creative problem solving and technical troubleshooting skills and unyielding focus on client satisfaction.
Strong verbal and written communication skills, a solid client-facing business acumen and a foundation on client satisfaction. Boundless energy, a positive attitude and the desire to contribute to the advancement of the digital media measurement space.
Training and support for the technical aspects of our product solution to clients. Identifying best practices and assisting in the creation of support materials; implementation guides, FAQ’s, etc.Easily provide backup for other team members
Responsibilities :
* Day to day management of a large/dynamic client and product portfolio
* Full support of client SDK integration from technical kickoff through post production ongoing support and QA checks
* Helping clients correctly implement and test the Nielsen SDK on their web sites and video players and on their mobile device apps and app-based video players, and troubleshooting implementation issues throughout the engagement
* Demonstrating and explaining Nielsen SDK attributes to technical and non-technical audiences
* Taking an active contributory role in the processes surrounding our digital products
Minimum Qualifications :
* High level of Italian and English, any other EU language is a plus
* BA/BS degree or equivalent experience
* Aptitude for learning new systems and processes
* Must have excellent interpersonal, verbal and written communication skills
Preferred Qualifications :
* Understanding of Mobile App/Web/Internet Technologies would be useful.
* Hands-on experience with web video players and App-based video players, content management systems, and tagging technologies such as Google Tag Manager is a nice to have
* Hands-on experience with online products and technologies
* Ability to work with all levels of staff
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Market Research and Business Consulting and Services
Referrals increase your chances of interviewing at Nielsen by 2x
Sign in to set job alerts for “Technical Account Manager” roles.
Business Development and Key Account Manager
Technical Account Manager, Enterprise Support, Strategic Industries, Energy
Key Account Manager - HR Solutions Enterprise Market
Key Account Manager - Renewable Energy Communities
Rif. 3662: KEY ACCOUNT MANAGER - SETTORE EOLICO/BUILDING & CONSTRUCTION/INFRASTRUTTURE
After Sales Technical Deputy Manager (M/F/D)
After Sales Technical Deputy Manager (M/F/D)
Key Account Manager (KAM) Hemato-Oncology, Italy – Puglia, Basilicata, Molise, Abruzzo, Marche
Key Account Manager (KAM) Hemato-Oncology, Italy – Campania, Calabria, Sicilia
Key Account Manager (KAM) Hemato-Oncology, Italy – Toscana, Liguria, Emilia Romagna
Key Account Manager (KAM) Hemato-Oncology, Italy – Lombardia Ovest, Piemonte, Valle d’Aosta
TECHNICAL SALES ENGINEER EXPERT B2B (IT)
Customer Success Manager, Enterprise (Bilingual - English/Italian)
SAP BTP Customer Success Manager - Senior Advisor
Customer Success Manager - Onboarding (M/F)
SAP Data Strategy Senior Sales Specialist
Enterprise Customer Success Manager Americas
Enterprise Customer Success Manager Americas
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr