Position: Technical/Banking Back Office
Job Description
The resource will take on the role of Technical/Banking Back Office (telephone-based), responsible for the operational management of banking and telematic processes, ensuring proper monitoring of payment flows between European circuits and providing technical support to banks. The role requires accuracy, problem-solving skills, and language proficiency.
Typical Activities
* Monitoring payment flows
* Controlling transactions between national and European banking circuits
* Verifying accuracy and timeliness of movements
* Managing anomalies and technical or operational incidents
* Participating in war rooms for urgent issues
* Providing technical support to banks for payment system-related problems
* Coordinating with internal teams and technology providers
* Creating operational and control reports
* Ensuring compliance with regulations and security standards
* Using banking software and monitoring tools
* Updating data and internal procedures
Requirements
* Excellent knowledge of English (written and spoken), as all activities will be carried out in English
* Strong analytical and problem-solving skills
* Familiarity with IT tools and monitoring systems
* Availability to work night shifts and on holidays
What We Offer
* Full-time contract (40 hours) for an initial 6-month period, with possibility of extension
* Start date: mid-January 2026
* On-the-job training to acquire specific skills
* Full remote work after the training period
* Service Hours: Night shift Scheduled time slot between 8:00 PM and 6:00 AM, Monday to Sunday, including holidays.
Excellent knowledge of English Availability to work night shifts and on holidays by helplavoro.it