Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Product Manager, Market Trends Solution Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. **Job Description**:
Product Management Manager, Consulting & Innovation Overview Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise. We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data. We work with a diverse client portfolio, such as financial institutions, retailers, telecommunications organizations, travel companies, and many more. We seek an accomplished Product Director to lead the evolution of our Mastercard Market Trends product, a core component of our business intelligence ecosystem. Mastercard Market Trends is at the heart of a business intelligence eco-system built on a universe of market data and payment insights. It helps customers across the globe make smarter decisions, stay competitive and embrace new trends. Our Product Managers are listening to our customers and driving new innovations in self-service market insights. We're undergoing a transformation to integrate our platforms for a seamless customer experience. This is a great opportunity to join a high-growth, diverse, agile, and innovative team. Role
- Own, define and deliver end-to-end strategy for content planning of the online thought leadership platform from current to future proof state; deliver on ambition to become recognized leader in in the field.
- Manage content planning, communication, and partnerships to ensure high-quality, relevant content for the engagement team.
- Oversee third-party relationships for market-specific content development globally and regionally.
- Coordinate production and localization of regional content.
- Design and conduct user research, including customer interviews, to deepen understanding of customers’ pain points, motivations, and opportunities.
- Translate a deep understanding of our customers into products and solutions that drive significant customer value.
- Drive product profitability through strategic initiatives.
- Manage stakeholders, balancing internal relationships and regional needs with global strategies.
- Identify gaps and develop action plans to strengthen product positioning.
- Define business requirements for product improvement and development.
- Ensure consistency across all published materials.
- Own P&L; and drive profitability by proposing initiatives and coordinating stakeholders.
- Partner with internal teams for product support and with the Customer Experience team for intuitive features. All About You
- Demonstrated experience in product management required, additional consulting experience is an advantage.
- Bachelor's degree in business or relevant experience; advanced degree a plus.
- Proven track record collaborating in cross-functional teams to deliver outstanding products.
- Experience in the financial services or payments industry a plus.
- Excellent communication and interpersonal skills, with the ability to manage stakeholders.
- Solutions-oriented with a focus on thought leadership.
- Keen understanding of competitive offerings and industry trends.
- Strong organization and ability to prioritize. Corporate Security Responsibility All activities involving acc