Ph3Experteer Overview /h3pIn this role you support the delivery of fintech and banking‑related custom software, acting as the bridge between customers and development teams. You will translate requirements into functional specs, help plan and monitor projects, and ensure smooth releases that align business needs with technical implementation. You work closely with banking operations and data management teams to coordinate delivery and maintain clear communication with stakeholders. This is a hands‑on, cross‑functional role with a meaningful impact on project outcomes and customer satisfaction. /ph3Responsibilities /h3ulliSupport project planning, execution and monitoring of software development projects /liliCoordinate activities between customers, developers and operations teams /liliCollect and analyze customer requirements and translate into functional specifications /liliSupport prioritization of development activities and project timelines /liliCoordinate daily activities of Banking Operations and Banking Data Management teams /liliManage and track customer tickets related to software functionalities and issues /liliBacklog organization and follow‑up with development teams /liliAct as operational point of contact for customers on ongoing projects /liliPrepare project documentation; support testing and validation phases /liliCoordinate releases and maintenance activities; ensure compliance with internal quality standards /li /ulh3Qualifications /h3ulliBachelor's or Master's degree in CS, Software Engineering, Information Systems, Engineering, or in Business Administration, Economics or Finance with IT focus /liliAt least one year of experience in software project coordination, software delivery or functional analysis /liliExperience with requirements gathering and functional analysis; familiarity with SDLC /liliHands‑on exposure to software development projects /liliFamiliarity with project management and ticketing tools such as Zendesk or Jira /li /ulh3Fundamental Requirements /h3ulliPermanent full‑time employment /liliGross annual salary 30,000–40,000 /liliBonus package 5,000–6,000 per year /liliComprehensive welfare and benefits /liliHybrid work model with some in‑office presence /liliOnboarding in Novara with 3 days/week in office /li /ul /p #J-18808-Ljbffr