Job DescriptionEVERSANA INTOUCH® is a global full‑service healthcare agency that delivers creative, media, enterprise, and data analytics solutions to life science and pharmaceutical clients.PositionAs an Account Manager, you plan and support projects and campaigns across a variety of marketing channels with cross‑functional agency teams, delivering them on time, on budget, and aligned with the project brief or strategy. You contribute to the development of sound client and partner agency relationships and support senior‑level account staff who own the macro view of all client workstreams.Essential Duties and ResponsibilitiesResponsible for less strategic projects and reporting initiatives (i.e., monthly/weekly dashboards).Responsible for finished product/service – from the creation of comprehensive project plans through submissions for regulatory review and launch.Demonstrate confidence and contribute thoughtfully to internal and external meetings.Anticipate next steps and ensure adherence to the process.Ensure qualitative and timely delivery of our client activities.Stay updated on your clients’ activities and strategy, to make sure our proposals are tailored to their needs.Work with SAM/AD to set and meet delivery expectations.Take responsibility for consistently monitoring active projects for your clients, as well as being on the lookout for new opportunities.Prepare client proposal decks and quotations for less strategic projects.Proactively look for business growth with existing clients, and prospects involving supervisor/manager in the discussion as appropriate.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assigned.Expectations of the JobTravel: (not frequent: domestic and international).Hours: (minimum 40 hours per week).Minimum Knowledge, Skills and AbilitiesHigh level of accountability and ownership of actions regarding the project while building trusted relationships with the cross‑functional teams.Native/ fluent English a must, additional languages welcome.Dedicated to ensuring high quality for all work and deliverables (i.e., reviewing materials thoroughly, editing reads, ensuring all questions are answered, outlining risk).Able to develop, submit, and present agency work for client regulatory review and route for submission process.Able to perform financial management, reconciliation, and tracking.Client service‑oriented with proven relationship‑building skills.Proven organizational and time management skills with strong multitasking and problem‑solving acumen.Able to identify business development opportunities and elevate to senior account team accordingly.Able to prioritize, delegate and provide direction to others when appropriate.Strong interpersonal, verbal, and written communication skills.Collaborative, adaptable – able to work in an ever‑changing environment and possess quick decision‑making skills.Able to work both independently and in a team environment.Goes the extra mile to exceed expectations.Preferred QualificationsBachelor’s and/or master’s degree ideally in communication/marketing, economy, biology/pharmacy and/or other scientific pathway.Approximately 2 to 5 years of related industry experience; digital and/or traditional advertising agency experience preferred. Pharmaceutical and digital experience is a plus.OUR CULTURAL BELIEFSPatient Minded – I act with the patient’s best interest in mind.Client Delight – I own every client experience and its impact on results.Take Action – I am empowered and hold myself accountable.Embrace Diversity – I create an environment of awareness and respect.Grow Talent – I own my development and invest in the development of others.Win Together – I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters – I speak up to create transparent, thoughtful, and timely dialogue.Always Innovate – I am bold and creative in everything I do.
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