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Visitor operations manager

Napoli
Florida Nursery, Growers & Landscape Association (FNGLA)
Operations manager
Pubblicato il Pubblicato 13h fa
Descrizione

Ph3Naples Botanical Garden /h3 pNaples /p h3Salary Description: /h3 p$50,000 - $56,300 Annually /p h3Classification: /h3 pExempt /p h3Organization Description /h3 pNaples Botanical Garden is a 170-acre world-class paradise, featuring the flora and cultures of the tropics and sub-tropics including Brazil, the Caribbean, Southeast Asia, and Florida. The Garden’s mission is to connect people and plants through display, education, conservation, and applied science. The Garden has beautifully restored native habitats, cultivated gardens, walking trails, and public programming that offer education and enjoyment for people of all ages. Naples Botanical Garden is a 501(c)3 organization. /p h3Position Summary /h3 pThis position manages the logistics of all internal and external meetings, conferences, festivals, concerts, promotional days, receptions, etc. This role serves as the point person for all other departments and works closely with each department to ensure that activities run smoothly and successfully under Garden guidelines and procedures. This position must maintain a good working relationship with all departments and be able to communicate with community partners as well as donors. This role will be instrumental in working with the Director of Business Development to grow and streamline this department to best serve Naples Botanical Garden and its visitors. /p h3Primary Duties And Responsibilities /h3 ul liManage the on-site logistics of visitor activities that are in addition to normal daily operations, such as festivals, concerts, meetings, donor events, conferences, promotional days, special activities, etc. /li liManage the organizational calendar, updating as necessary, and training others that submit information. /li liExpert user of Tripleseat, updating and modifying as necessary, and training others that need to use it. /li liPoint of contact to all departments and outside vendors for the various activities and manage those logistics among front-of-house departments. /li liPoint of contact with event planners whose private events have been allowed by special permission and managing logistics with internal departments as needed. /li liRespond to inbound inquiries about private rentals, make decisions and answer questions based upon approved policies and procedures, and elevate issues and questions that warrant additional attention. /li liRepresent front-of-house operations in committees or teams that include other departments. /li liUse project management software, online collaboration tools, and other software and electronic systems that the Garden has designated at a high degree of proficiency. /li liMake decisions within approved policies and procedures. /li liCreate and adhere to budgets and timelines. /li liFollow established processes; suggest additions and improvements as necessary. /li liCreate and produce written materials. /li liWork closely with the Director of Business Development on projects that will benefit the Garden as it relates to visitor operations, especially related to cost savings and revenue generation. /li /ul h3Requirements/Qualifications /h3 ul liBachelor’s Degree preferred with a minimum of 5 years hospitality or customer service experience. /li liWeekends and nights are often required. A flexible schedule is a must. /li liExperience managing and leading disparate teams. /li liExperience with project and budget management. /li liExceptional organizational skills. /li liSolid computer skills including MS Office (word, excel, etc.), Outlook, collaboration software (Teams), and use of web browsers. /li liAbility to learn, maintain, and utilize organizational calendar and event/activity software database. /li liExcellent communication skills, able to speak, read, and write in English. /li liMay stand for long periods of time, bending and kneeling. /li liWork in fluctuating temperatures. /li liWork indoors and outdoors. /li liLift and carry objects up to 10 pounds on a regular basis. /li liHave reliable transportation. /li liPre-Employment background check required. /li /ul h3Benefits /h3 ul liMedical /li liDental /li liVision /li liLife Insurance /li liRetirement Plan with matching /li liLong -Short Term Disability /li liPTO /li liPaid Holidays /li liGarden Perks /li /ul pNaples Botanical Garden is an Equal Opportunity Employer. The Garden has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to age, creed, gender, national origin or ancestry, race, color, religion, veteran status, pregnancy, marital status, HIV status, genetic information, sex, sexual orientation, handicap or mental or physical disability. /p h3Apply Now /h3 pPlease click on the link below to apply: /p /p #J-18808-Ljbffr

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