P pAs a vital component of our store, you will be instrumental in overseeing day-to-day operations, driving sales and ensuring a positive shopping environment for our customers. You will also make sure that our store meets its financial goals and customer service standards, including achieving managing budgets and ensuring customer and employee satisfaction. /p pIf you are a results-driven person passionate about retail management, delivering a great customer experience with experience in retail leadership, team management and achieving sales targets, we invite you to join our team. /p h3Objectives of this role: /h3 ul liOverseeing daily operations of the retail store, ensuring a smooth and efficient workflow /li liLeading and motivating retail associates to achieve sales targets and deliver outstanding customer service /li liMonitoring inventory levels, conducting regular stock assessments and coordinating with buying team to maintain optimal stock levels /li liImplementing merchandising strategies to enhance product visibility and appeal /li liAnalysing sales data and implementing sales strategies to maximise revenue and profitability /li liEnsuring a positive and customer-friendly shopping experience across the store /li /ul h3Key Responsibilities: /h3 ul liEnsuring the daily smooth operation of the store, including stock management, cleanliness, and store appearance /li liMonitor and analyse sales performance, identifying areas for improvement and implementing corrective actions /li liRecruitment, management, training and motivate retail staff, providing coaching and support for professional development /li liCreate manage weekly staff rosters that align with customer traffic /li liMaintaining high-quality customer service and professionally handling any issues /li liOverseeing stock levels and conducting regular inventory checks /li liManaging the store's budget, expenses, and financial reporting /li liWorking closely with buying team to best ensure product offer and stock levels best align with customer needs and sales /li liCoordinate with the marketing team to execute promotional events and campaigns /li liCollaborate with the store’s visual merchandiser to create appealing product displays /li liConduct regular meetings with the retail team to communicate goals, product feedback, expectations and updates /li liManaging and executing store events both on and off-site with the wider marketing team /li liStay updated on industry trends, customer preferences and competitive landscape to drive innovation /li /ul h3Requirements: /h3 ul liBachelor’s degree in Business Administration, Retail Management, or a related field /li liHaving at least 3 years of experience as a Retail Manager or a Store Manager /li liIn-depth knowledge of retail operations and inventory management /li liUnderstanding of sales techniques and customer service best practices in Indonesia /li liFamiliarity with point-of-sale (POS) systems and retail analytics. – ideally Shopify POS and + /li liExcellent communication and interpersonal skills for effective team leadership in both English and Bahasa /li liResults-driven mindset with a focus on achieving sales targets and KPIs /li liDetail-oriented with strong organisational and multitasking abilities /li liAbility to adapt to changing priorities and work effectively in a dynamic environment /li liMultilingual proficiency for effective communication in a diverse consumer market /li liAbility to work flexible hours and holiday shifts /li /ul h3Preferred skills and qualifications: /h3 ul liCertification in Retail Management or related certifications /li liKnowledge of inventory management and merchandising principles /li liProficiency in Microsoft Office and other retail management software /li liKnowledge of e-commerce and online retail trends /li /ul /p #J-18808-Ljbffr