Job DescriptionJob Number:Commis de Rang (HOT0CI8O)Work LocationsHilton Milan Hotel, Via Luigi Galvani 12, Milan 20124A Commis de Rang is responsible for delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request.What will I be doing?
Ensure the customers dining experience is one to rememberMaintain a high profile during service while being polite and helpfulTake instruction from the chef's and senior waiters, anticipate their requirementsKeep your station clean and clear at all timesIssue additional cutlery/glasses, bread and butter as requiredRun trays from the server to the stationReact promptly and deal with any spillages or breakagesCommunicate any issues to the station waiter/restaurant ManagerCleaning stations and being aware of waiter needs
What are we looking for?
Maintain a high customer service focus by approaching your job with customers always in mindHave a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleaguesBe motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performanceBe flexible, responding quickly and positively to changing requirementsMaintain high team focus by showing co-operation and support to colleagues in pursuit of the department goalsGood Knowledge of Italian and English
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‐stay suites and mid‐priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!#J-18808-Ljbffr