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Group, conference and events sales agent (maternity cover from october 2025)

Hilton Milan
Commerciale
Pubblicato il 1 agosto
Descrizione

A Group, Conference, and Events (GCE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.br /br / br /br / What will I be doing?br /br / As Group, Conference, and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC and E Sales Agent will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Agent will perform the following tasks to the highest standards:br /br / * Receive and convert incoming enquiries to achieve targets and maximize revenuebr /br / * Seek opportunities to increase sales and conversions within the Teambr /br / * Manage an events schedule to maximise yieldbr /br / * Focus on a consistently executed up-selling approachbr /br / * Build strong relationships with customers to fully understand their needsbr /br / * Arrange and carry out Hotel show roundsbr /br / * Ensure the complete administration and execution of all planned eventsbr /br / * Participate in hotel promotional activitiesbr /br / What are we looking for?br /br / A Group, Conference, and Events (GCE) Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:br /br / * Good organisational and administration skillsbr /br / * Positive attitude and good communication skillsbr /br / * Commitment to delivering a high level of customer servicebr /br / * Confident telephone mannerbr /br / * High level of IT skillsbr /br / * Excellent grooming standardsbr /br / * Demonstrated previous experience working in a Sales environmentbr /br / It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:br /br / * Knowledge of the hotel property management systemsbr /br / * Demonstrated previous experience working in the Conference and Events functionbr /br / * Qualification, degree, or certification in a relevant fieldbr /br / br /br / What will it be like to work for Hilton?br /br / Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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