Job Details:
Job Title : Service Desk Agent
Job Summary
We are seeking a dedicated GeoSpatial Analyst with 5 to 8 years of experience to join our team. The ideal candidate will have expertise in the Service Desk Work Model and possess strong language skills in Italian and English. This hybrid role requires a proactive individual who can effectively analyze geospatial data and contribute to our projects success. The position does not require travel and operates during the day shift.
Responsibilities
* Analyze geospatial data to provide actionable insights that support project objectives and enhance decision-making processes.
* Collaborate with cross-functional teams to ensure accurate data interpretation and application in various projects.
* Utilize advanced geospatial tools and techniques to develop comprehensive maps and visualizations.
* Maintain and update geospatial databases to ensure data integrity and accessibility for team members.
* Provide technical support and guidance to team members and stakeholders regarding geospatial data and tools.
* Develop and implement strategies to optimize geospatial data usage and improve project outcomes.
* Communicate effectively with team members and stakeholders in both Italian and English to facilitate project progress.
* Ensure compliance with industry standards and regulations in all geospatial data handling and analysis.
* Identify opportunities for process improvements and contribute to the development of best practices in geospatial analysis.
* Monitor and report on project progress, providing regular updates to management and stakeholders.
* Support the Service Desk Work Model by addressing technical issues and providing solutions in a timely manner.
* Contribute to the companys purpose by leveraging geospatial data to drive innovation and societal impact.
* Stay updated with the latest advancements in geospatial technology and incorporate them into project work. Qualifications
* Possess a strong understanding of geospatial analysis and its application in various industries.
* Demonstrate proficiency in using geospatial tools and software to analyze and visualize data.
* Exhibit excellent communication skills in both Italian and English, with the ability to convey complex information clearly.
* Have experience working in a hybrid work model, balancing remote and in-office responsibilities effectively.
* Show a proactive approach to problem-solving and the ability to work independently as well as part of a team.
* Display a commitment to continuous learning and staying current with industry trends and technologies.
Certifications Required
Certified GIS Professional (GISP) or equivalent certification in geospatial analysis.