Position Snapshot:
Nespresso Italy, Milan HQ (Assago)
Nestlé welcomes people with disabilities
Permanent Contract
4-5 years of experience in similar roles or strategic/management consulting, working for international organizations with leading brands and a strong commercial mindset
Excellent analytical, organizational, project management and communication skills
Knowledge of Food & Beverage or market is considered a plus
Mandatory fluency in Italian and English
Position Summary
In recent months, B2B has completely revolutionized its RTM, approaching OOH customers directly and starting its own digital revolution.
Reporting directly to the B2B Commercial Excellence Manager, the B2B Commercial Operations & Project Manager will be responsible for:
Leading and managing the overall delivery of multiple change-management projects
Improving commercial effectiveness and efficiency
Identifying and implementing strategical improvement
He/she will also support the Business Commercial Excellence Manager in deploying the business and digital strategy for Nespresso
A day in the life of B2B Commercial Operations & Project Manager
Project & Change Management
Project/ Program development, roll out and execution
Project presentation ensuring an effective buy-in of the main stakeholder
Drive B2B and Digital change management across the organization (culture & mindset)
Supports Salesforce in adopting new methodologies, processes, tools
Working closely with other departments, such as marketing, finance, operations, to ensure a cohesive approach to commercial activities.
Commercial Effectiveness and Efficiency
Develop and monitor KPIs to monitor efficiency and effectiveness of business processes
Define and implement timely actions to improve commercial effectiveness and efficiency, including providing guidelines to the sales force for managing specific customers
Streamline sales processes to increase efficiency and effectiveness, also involving additional stakeholders (e.g. salesforce, operations, finance, etc.)
Define Business needs and partner with the IT department to digitalize & automate processes
Strategy & Planning
Understand business priorities and OOH trends and collaborate with Business Commercial Excellence Manager to define the Company Strategy and Operative Plan
Implement effective sales strategies to achieve business goals
Market research and field visit with salesforce to understand salesforce & customer needs and market trends.
What will make you successful?
Master's degree in Economics, Management or a related field.
Ability to understand current OOH market trends.
Commercial experience will be a plus
Ability to manage multiple tasks in a fast paced and growing environment
Strategic mindset, with attention to daily operations and results oriented
Flexibility and proactivity
Experience in processes design & organization
Fluent English
Highly committed to Nespresso brand and strong passion for opportunity presented
At Nespresso, we embrace inclusive language—feel free to share your pronouns on your CV.
Our agile working model allows flexibility in office days, defined with your team.
Nespresso
📌 Commercial Operations
🏢 Nestlé Nespresso
📍 Bardi