About Amazon AdsAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high‐quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization, focused on a video‐first strategy to build a unique, world‐class advertising group with a relentless focus on the customer, you've come to the right place.We are looking for a customer‐obsessed Account Manager to create strong first impressions with first‐time advertisers. Account Managers play a critical role in our ability to prioritize both quality and speed to onboard net‐new customers. In this role, you will partner closely with the Ad Sales account team to own the pre‐launch activities that ensure campaigns and customers are set up for success. This role requires a high level of excellence to ensure our campaigns launch as planned to meet client expectations. It is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key Job Responsibilities
Become a knowledgeable partner on Amazon Advertising solutions with revenue experiencePartner with the sales team to create media strategies and drive incremental revenue for advertisers who are new to Amazon AdsManage end‐to‐end campaign launches, including strategizing and creating initial media plans, forecasting cross‐product and cross‐channel campaigns for optimal media mix, educating advertisers on creative and ad placement requirements/opportunities, SLAs, and product and budget nuances, and working cross‐functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set‐upAccelerate prospecting of first‐time advertisers, owning responses to customers with requests for proposals (RFPs) from the prospecting pipelineSupport product expansion through cross‐channel forecasts and media proposals showcasing optimal media mixProvide the sales team with support for prospecting new business by providing inventory forecasts across the Amazon Ads suiteAlign with the customer and sales team on customer KPIs and measurement set‐up to ensure campaign successPartner with the sales team to strategically grow accounts with additional spend potential by sending weekly upsells, sharing mid and end‐of‐campaign reporting, and owning campaign measurement analyses
A Day in the LifeYou will earn trust and foster frustration‐free advertiser experiences by partnering with Amazon sales teams (AE, Sales AM, and CCM) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers' experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long‐term growth. Account Managers create media plans that meet advertiser campaign goals and KPIs and identify any opportunities for Account Executives to present strategic upsells. You will oversee Amazon first‐party and third‐party measurement set‐up pre‐launch before transitioning campaigns to Sales Account Managers and CCMs to ensure a positive customer experience. After campaigns have launched, you will work to strategically grow accounts with additional spend potential by proactively sharing campaign insights and reporting. The role provides a fast‐paced environment that offers continual opportunities to learn, be curious, and develop your skills.About the TeamThis role may support various categories/verticals based upon the needs of the Mid‐Market business. Campaign Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, and other teams to ensure flawless campaign execution.Basic Qualifications
2+ years of digital advertising, sales or account management experience and client‐facing role experienceExperience in omni‐channel marketing, display, over‐the‐top (OTT), or search marketingExperience analyzing data and best practices to assess performance driversAdept at solving problems that span business and technologyHigh proficiency in Microsoft ExcelAbility to convey messages, push‐back when required, and sustain relationships with internal stakeholders and clients
Preferred Qualifications
3–5 years of work experience in advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused rolesBachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering or BusinessExcellent organization, relationship‐building and communication (written and verbal) skillsProgrammatic strategy and implementation experienceProven track record of delivering results and significantly contributing to advertiser revenue growth
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.#J-18808-Ljbffr