Germain BMW of Naples - Experienced Warranty Administrator - Naples, FL
* Full-Time
* Pay based on experience
GermainOffers:
* Medical, Dental, and Vision Insurance
* 401(k) Savings Plan
* Paid Vacation
* Paid Company Holidays
* Company Outings and Activities
* Ongoing Professional Development
* Employee Discounts
* Family-Friendly and Inclusive Culture
* Career Growth and Internal Promotions
* Custom and Competitive Wage Plans
* CLOSED on Sundays to create a schedule that allows you a job and a life
Responsibilities:
* Process all warranty claims in a timely manner, as the repair orders are closed
* Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
* Book the appropriate technicians for the hours earned on the operations performed
* Informing the technician and department management of adjustments as they occur
* Manage manufacturers company policies and procedures
* Establish and maintain a positive and productive relationships with the manufacturer’s the dealerships does business with
Qualifications:
* Minimum 2 years warranty processing experience at either a car dealership, automotive leasing company, or state/county vehicle registration office.
* Previous CDK experience
* Prompt and courteous demeanor
* Positive and hardworking personality
* Strong computer skills
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
For immediate consideration, apply at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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