Experteer OverviewIn this role you own the end-to-end rollout for Amazon Key within EU-enterprises, bridging Sales and Operations to scale onboarding and adoption.
Dato che un elevato numero di candidati potrebbe essere interessato a questa posizione, si assicuri di inviare il suo CV il prima possibile.
You will design rollout plans, create enablement programs, and establish scalable processes across UK, DE, and EU markets.
You’ll quantify success through adoption metrics, tackle blockers with cross-functional teams, and build trusted partnerships with senior client stakeholders.
This opportunity combines strategic program leadership with hands‑on rollout execution in a fast‑growing smart home space.Retribuzione / BenefitsOwn strategic relationships with top property management and enterprise clients, overseeing onboarding and ongoing enablementLead cross‑functional initiatives with Sales, Install Operations, Engineering, and Product to ensure smooth customer experiences and adoptionDevelop the Customer Success function roadmap from scratch, including playbooks, engagement mechanisms, and scalable EU processesAnalyze deployment data and satisfaction metrics to identify adoption barriers, conduct site visits and client meetings as neededEstablish KPIs to measure customer success, monitor rollout progress, and communicate insights to leadershipChampion customer voice to secure support for customer‑centric initiatives through compelling storytelling and stakeholder alignmentResponsabilitàBachelor in Business Administration, Finance, Economics, Computer Science, Engineering, or related xjrgpwk fieldExperience defining and implementing sales processes, policies, or proceduresExperience with CRM tools such as Salesforce or similarProven ability to use GenAI tools to transform processes and drive efficiencyTrack record managing strategic vendor/partner relationships and driving operational transformationExperience navigating unclear requirements, building new functions without playbooks, and making decisions with incomplete informationRequisiti fondamentali—
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