Amazon Adapt is a program designed to offer coverage solutions for business gaps that may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent to ensure customers can continue investing in their partnerships with Amazon Advertising without interruption. The program maintains high standards for customer service, strategic partnership, and revenue attainment during coverage gaps. As a member of the Amazon Adapt team, you will have the opportunity to rotate across various consumer industries, gaining high-velocity exposure to different teams and clients. From day one, Adapt team members must leverage their experience to earn trust with stakeholders and assume leadership roles within teams. You will use your knowledge in diverse work scenarios affecting internal stakeholders and clients. Adapt team members are decisive, knowledgeable, and exercise good judgment. This role offers the chance to learn, be curious, and own projects that advance your career at Amazon. The team prioritizes flexibility, offering both 40 and 30-hour work week options. If you're ready to make an immediate impact, embrace change, and accelerate your career, we invite you to join us. We’re seeking a highly motivated Sales Account Manager to provide agile support to top advertisers during transitional periods. You will be integral to driving success, sharing best practices, and educating advertisers on making analytically driven marketing decisions with Amazon Ads. This collaborative role involves working with Creative, Sales, Product, and Retail teams. Key job responsibilities Deliver revenue while managing complex advertiser goals and problems. Own and grow existing client revenues, potentially expanding regionally. Become an expert on Amazon solutions and tailor recommendations to advertiser needs. Solve ambiguous problems and mitigate risks proactively. Develop annual brand and campaign media plans based on insights. Create and identify new insights from research to educate customers. Provide in-depth data analysis for actionable campaign insights. This is a client-facing role with up to 20% domestic travel, approximately once per month, and possibly up to twice annually for global travel. A day in the life As a Sales Account Manager on the Adapt team, you will work with advertisers and agencies to develop and execute advertising strategies, driving incremental revenue. You will rotate across teams and verticals, using your expertise to create value for stakeholders and clients. You will define goals with clients and develop strategies to achieve them, leveraging data insights to enhance campaign performance and business understanding. Internally, you will collaborate with Sales, Creative, and Product teams to ensure advertiser success. About the team The Amazon Adapt team supports the Amazon Ads Organization during coverage gaps caused by leaves, hiring, or employee movement. Our vision is to provide the most customer-centric business coverage, exceeding expectations during transitions. The role may support various categories based on business needs and involves managing campaigns efficiently while continuously improving workflows and practices. The team offers a fast-paced environment with opportunities for learning, curiosity, and skill development. We support flexible work arrangements, including a full-time or part-time (30 hours/week) virtual-based role with full benefits. Qualifications include a Bachelor's degree, significant client-facing experience in digital marketing or analytics, experience in display/search marketing, problem-solving skills spanning business and technology, influence in process improvement, excellent communication skills, programmatic strategy experience, a proven track record of results, and experience in omni-channel marketing, OTT, audio, e-commerce, or revenue management. Amazon is an equal opportunity employer committed to diversity. We value your experience and skills and prioritize privacy and security. For accommodations during the application process, visit this link. J-18808-Ljbffr