Ph3Front Office Agent – Tenuta di Artimino Melia Collection /h3 pSeasonal Job - March to October /p pStaff House Available /p h3Job Summary /h3 pTo manage properly all the activities related to Front Office Department /p h3What will I be doing? /h3 ul liCheck-in and check-out hotel guests in a timely and professional manner. /li liProcess all payments according to established procedures. /li liWelcome guests in a friendly, prompt, and professional manner. /li liRegister guests, issue room keys and provide information on hotel services and room location. /li liUp-sell rooms when possible, to maximize hotel revenue. /li liAccurately process all cash and credit card transactions in accordance with established procedures. /li liCommunicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. /li liRespond appropriately to guest complaints. /li liMake appropriate service recovery gestures in order to ensure total guest satisfaction. /li liPerform other duties as assigned. /li liCollaborate on Guest Experience tasks. /li /ul h3What are we looking for? /h3 ul liCandidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays. /li liMust be fluent in English; other languages are preferred. /li li1-year experience in a fast environment in the same or similar position in a hotel/resort. /li liPassionate for Hospitality and with a strong attitude to interpersonal relationships. /li liKnowledge of Opera Cloud would be a plus. /li /ul h3Benefits /h3 ul liMy MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. /li liMy MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. /li liExcellent discounts through our global program My Melia Reward for you, your family, and your friends. /li liMany development and advancement opportunities as part of our global Melia Hotels International family. /li liTraining and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth! /li liA variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values. /li liRestaurant Tickets - Meal Vouchers. /li /ul h3Equal Opportunity /h3 pAt Meliá Hotels International, we are committed to bequal opportunities between women and men /b in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. /p pWe promote our commitment to bequality and diversity /b, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that bdiversity and inclusion among our employees are essential for our success as a global company /b. /p pAdditionally, we support the sustainable growth of our industry through ba socially responsible team /b. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. /p /p #J-18808-Ljbffr