About YouHodlerYouHodler is a Swiss and EU -based regulated FinTech platform operating in the EU, Switzerland, and other international markets.
We empower individuals and businesses to access crypto and traditional financial services in one seamless environment.
Role OverviewWe are looking for a motivated and client-focused Account Manager to support corporate clients through the onboarding process and manage their relationship with YouHodler post-integration.
This role is essential to delivering a smooth client experience, ensuring compliance, and fostering long-term partnerships.
Key ResponsibilitiesClient Onboarding:
Guide corporate clients through the full onboarding process, including KYC/AML documentation, platform setup, and account activation.
Client Support:
Serve as the main point of contact for new and existing corporate clients, providing timely and professional support.
Relationship Management:
Build and maintain strong, trust-based relationships with clients to ensure satisfaction and continued engagement.
Collaboration:
Coordinate internally with Compliance, Legal, Tech, and Operations teams to facilitate onboarding and resolve client issues efficiently.
Training & Product Guidance:
Provide product demonstrations, answer client queries, and offer ongoing education to ensure optimal use of YouHodler's services.
Process Improvement:
Identify friction points in onboarding or client servicing and propose solutions to improve efficiency and customer satisfaction.
RequirementsProven experience in account management, client success, or corporate onboarding—ideally in fintech, crypto, or financial services
Familiarity with KYC/AML processes
Excellent communication and interpersonal skills, with a customer-first mindset
Strong organizational and problem-solving abilities
Ability to manage multiple onboarding projects simultaneously
Fluency in English;
other languages (e.G., French, Italian, German) are a plus
Experience working with CRM and onboarding tools is a plus
What We OfferA dynamic and innovative work environment at the forefront of fintech and digital assets
Opportunity to shape the future of crypto banking and corporate client experience
Competitive compensation package
Flexible work arrangements
A collaborative international team and professional development opportunities
📌 Account Manager – Corporate Onboarding & Client Success
🏢 YouHodler
📍 Ari