Your role & impact:
* Achieving and exceeding sales and profit targets.
* Managing all store resources to deliver an excellent shopping experience for customers.
* Ensuring full compliance with company policies, procedures, and initiatives.
Key Responsibilities:
* Analyze performance data to drive continuous improvement in sales, productivity and store profitability.
* Ensure compliance with legal and financial standards, safeguarding the store's integrity.
* Lead by example on the sales floor, driving customer service excellence and team performance.
* Maintain strong floor presence, ensuring focus on customer service and sales even in your absence.
* Plan and manage staff schedules effectively, ensuring smooth store operations and service delivery.
* Act as a Brand Ambassador, consistently reflecting adidas values and culture.
* Ensure ongoing team training on customer service, brand, and product knowledge.
* Oversee store operations in line with company policies and procedures.
* Ensure consistent execution of Visual Merchandising and in-store communication standards.
* Manage stock flow efficiently, ensuring timely deliveries and product availability on the sales floor.
* Ensure accurate and efficient cash desk operations.
* Maintain a safe, compliant, and productive store environment.
* Drive recruitment and development of the store team, ensuring alignment with HR policies.
* Build a high-performance culture through clear goal setting, performance analysis, and regular feedback.
* Share best practices to support performance across stores.
What we are looking for in you:
* Minimum 18 months' experience in a sports or fashion retail environment, including at least 12 months in a Store Manager role.
* Strong leadership skills, with the ability to plan, organize, coach and motivate a team to deliver an excellent customer experience.
* Effective communication, decision-making and analytical skills.
* Good knowledge of MS Office; familiarity with Power BI is a plus.
* Fluency in Italian and English
* Solid understanding of Visual Merchandising and inventory management.
What we offer:
* CCNL Commercio - Level 1
* Meal vouchers
* Variable bonus
* Welfare and corporate benefits programEmployee Assistance Program and accident insurance
* Employee discounts
* Access to our learning platform and development opportunities
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