Description
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a dedicated and service-focused Server to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating remarkable guest experiences through intention, consistency and an unwavering attention to detail. As a Server, you will play a vital role in shaping memorable moments for our guests, guiding each step of their dining journey with a genuine desire to serve, while continuing to grow your own professional expertise.
YOUR RESPONSIBILITIES
* Create a warm and inviting environment by providing First Class Service that reflects RH's standards of hospitality
* Guide each phase of the guest dining experience with confidence and care, offering knowledgeable recommendations and anticipating guest needs
* Accurately take, interpret, and enter guest orders into the POS system with speed and precision during high-volume service
* Process all guest payments efficiently and in accordance with safety, compliance and security procedures
* Uphold the highest levels of quality and presentation throughout the dining room, including table maintenance, curation and overall cleanliness
* Serve as a brand ambassador by engaging warmly with guests, modeling a polished personal presentation, and maintaining expertise knowledge of RH's menu offerings
* Champion a team-first mindset, demonstrating "Full Hands In, Full Hands Out" by supporting your team and ensuring the dining room remains refined and prepared at all times
* Maintain strong knowledge of menu items, allergens, ingredients, and preparation protocols to ensure accurate and safe service
OUR REQUIREMENTS
* 3+ of experience in a high-volume, full-service restaurant environment
* Professional proficiency in English, due to the international nature of our business and the need to communicate with global teams
* Legal authorization to work in the country of application at the time of hire
* Meets the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
* Commitment to high standards of personal appearance, including adherence to uniform guidelines, grooming, and hygiene practices, to ensure a professional presentation to guests
* Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
* Frequent stooping, bending, and reaching, both overhead and below counter height
* Lifting or moving items up to 25 kgs using appropriate equipment and safe handling techniques
* Safely ascending and descending stairs, with or without carrying food, beverages, or service equipment
* Standing and walking for extended periods as part of daily work activities
* Delivering food using proper two-handed carrying techniques
* Commitment to proper safety and sanitation practices in a commercial kitchen environment
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