Our Client is an A-listed renewable energy company.
* Provide product demonstration and technical training to customers.
* Handle customer complaints efficiently and accurately, by remote instruction or onsite trouble shooting.
* Help customers on product installation and operation.
* Design product brochures, operation manual manuals and videos.
* Other work assigned by the leadership.
* Bachelor's degree or above, majoring in power electronics, electrical automation or other engineering disciplines is preferred.
* At least 2 years of After-sales or technical support experience, familiar with PV energy storage systems, lithium battery, UPS.
* Proficiency in written and spoken English and local language.
* Business travels are required.