HCL Software
HWA/HCL UNO – Sales Specialist
Product Sales Specialist
Summary:
The HWA/HCL UNO Sales Specialist is responsible for growing new license, subscription & support and services revenue for the HCL software portfolio for the workload automation area. The Sales Specialist is a customer-facing role that takes a solution and consultative approach to identifying, progressing and closing opportunities. Hunting attitude required.
The role will also work closely across HCL Products services, product management, development, support and customer advocacy teams. Key focus being on new license revenue opportunity.
Experience:
The Workload Automation Sales and Business Process Orchestration Specialist should have 8+ years experience and a demonstrated track record in enterprise software and services sales. The role requires a 4-year university degree (or equivalent).
Key Skills and Attributes:
* Hunting attitude
* Strong proficiency of workload automation concepts
* Identify, validate, justify, propose, and close sales opportunities.
* Ability to reach sales targets
* Managed Cloud transformation Sales opportunity facilitated by Automation and scheduling solution
* Welcome Sales expertise on business orchestration, agentic AI and GenAI
* Welcome Sales expertise on Control-M, CA7, Autosys, Automic, IBM Workload Automation or other scheduling and automation solution
* Welcome Sales expertise on ERP and Business Process Orchestration to support digital transformation initiatives
* Understand with high proficiency licensing, entitlements, and pricing models.
* Proper Customer Success Managers Management
* Understand with high proficiency the market and the competition
* Collaborate with the regional Client Directors to define sales strategy, and tactical steps for the different sales cycles
* Collaborate with the Customer Success Managers team to ensure retention of current customers.
* Work in a collaborative with the Customer Success Managers and Marketing teams to properly manage new and existing leads
* Work in a collaborative way with the Customer Success Managers and Legal teams to properly onboard new customers
* Work in a collaborative way with the Business Partners (BPs) and Legal teams to properly onboard new BPs
* Solve basic customer questions related to the solution (for more complex situations work with the Technical Advisors team)
* Take ownership of crit sits to resolve them with the support/engineering/Technical Advisors teams.
* Enlarge the value of the registered renewal for our key customers by assessing potential upsell, cross sell, and CSA/PSA opportunities.
* Develop additional sales leads while assisting customers to migrate to newer versions.
* Focus efforts to close new logos.
* Work with the Technical Advisors team to perform workshops to evaluate migration options, additional capabilities, strategic plans and value realization.
* Assist and develop new and current sales opportunities with Business Partners
* Lead together with the Marketing team, the organization of marketing events in the region
* Demonstration of eagerness to contribute by showing self initiative, leadership, positive attitude, and excellent communication and presentation skills
Products:
BPA
RPA and Agentic AI
Workload Automation
IBM Workload Automation
BMC control-M
Redwood
Broadcom Autosys, Automic, CA7
BPA
RPA
ERP
Travel:
50%++ travel required