BE AN ESSENTIAL PART OF EVERYDAY LIFE
Are you passionate about cultivating mutually beneficial long-term relationships? Do you thrive on having direct responsibility for your success? Do you get a rush when negotiating and closing a deal?
If you answered yes to the questions above, DHL Supply Chain has an opportunity for you.
DHL Supply Chain, the global leader in contract logistics and integrated supply chain solutions, is looking for a:
Key Account Manager – Life Sciences & Healthcare (Pharma)
The Key Account Manager will lead, manage, and grow the overall customer engagement for an assigned portfolio within the Life Sciences & Healthcare (Pharma) sector.
KAM will develop customer‑centric strategies, build strong long‑term relationships, coordinate cross‑functional teams, and drive profitable growth in line with DHL Supply Chain’s business strategy.
Key Responsibilities
* Deliver exceptional customer service across all commercial and operational topics.
* Increase business, exploring new opportunities and developing new projects from existing client
* Drive profitable development within the assigned customer portfolio.
* Build strong relationships with key customer stakeholders (decision makers, influencers, gatekeepers).
* Collaborate with external partners such as carriers, packing companies, trucking providers for special projects.
* Work with other DHL divisions to develop end‑to‑end supply chain solutions.
* Coordinate closely with internal teams to ensure seamless service.
* Conduct regular performance dialogues
Requirements
* Degree in Economics or Engineering.
* At least 10 years of experience in Key Account Management or Sales roles, ideally within logistics/supply chain industries.
* Strong negotiation and relationship‑building capabilities.
* High level of accuracy, attention to detail, and organizational skills.
* Proactive, flexible, and solution‑oriented mindset.
* Ability to work under pressure and manage complex scenarios.
* Fluent in English