Department Manager
About this role:
We are seeking an experienced Department Manager to oversee the day-to-day operations of our luxury store. The successful candidate will be responsible for leading a team of sales consultants, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
* Assist in overseeing all aspects of store operations, ensuring smooth day-to-day running.
* Lead, motivate, and coach the sales team to achieve individual and collective sales goals.
* Provide personalized styling advice and ensure clients receive a luxury shopping experience.
* Develop long-term relationships with customers by building strong rapport.
* Monitor and analyze sales performance, suggesting strategies to optimize store profitability.
Requirements:
* Minimum 5 years' experience in a similar or higher role in luxury retail.
* Strong communication skills and excellent customer service.
* Energetic, confident, and target-driven attitude.
* Passionate about fashion and client relationship building.
* Fluent in English and Italian, a third language is a plus.
Benefits:
* Salary up to €60K, depending on experience.
* Excellent benefits package.
* Great bonus scheme.
What we offer:
A dynamic work environment, opportunities for career growth, and a chance to be part of a successful team.