Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: €Negotiable
This is a fantastic opportunity to be part of a globally recognized hospitality brand known for its high-energy dining experiences.
As Operations Manager, you'll oversee the daily running of the restaurant, manage budgets and team performance, and ensure a consistently outstanding guest experience.Working closely with senior leadership, you'll help maintain brand standards, develop talent, and drive both service excellence and operational success in a dynamic, fast-paced environment.
Key Responsibilities:
Manage restaurant budget and P&L;, ensuring operational goals are met.
Coach and mentor staff to deliver excellent customer service.
Manage labour schedules within budget and forecast models.
Ensure all departments execute systems and processes to meet brand standards.
Foster a guest-first culture, prioritizing guest satisfaction.
Develop and retain top talent through clear goals and career development.
Implement and enhance training programs for staff growth and retention.
Engage with guests, particularly about music, to enhance the experience.
Qualifications:
Proven experience in a high-volume, full-service restaurant Operations Manager role.
Strong communication skills and business acumen.
Problem-solving abilities with a focus on operational efficiency.
Ability to present and communicate effectively to various stakeholders.
Fluency in English required; additional languages a plus.
Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: €Negotiable
If you would like to have more information about the role, please apply or send your cv to
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