Position: Internal Account Manager Job Description: Internal Account Manager ABOUT THE ROLE The Internal Account Manager is a key contributor to Arrow’s sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a trusted commercial partner for both customers and suppliers. The role combines a commercial mindset with close collaboration across internal teams to support sustainable growth, margin performance, and long-term business development. We are looking for a sales professional who enjoys working independently, building long-term relationships, and contributing to a sales-driven environment focused on customer success. WHAT WILL YOU DO: Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio. Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers. Deliver high-quality customer service while balancing commercial priorities and customer expectations. Manage quoting, order processing, demand fulfillment, and delivery follow-up. Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams. Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources. Build and support long-term business partnerships for Arrow. Collaborate with Arrow Account Managers on selected key accounts. WHO YOU ARE: A FEW THINGS YOU’RE AN EXPERT AT Delivering results through a strong commercial mindset Providing customer service excellence and building trust-based relationships Influencing stakeholders and negotiating effectively Problem solving in a dynamic and ambiguous environment Time management while working with sales tools and internal systems Communicating fluently in English (both written and spoken) Ability to communicate in Spanish is a considered an advantage A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN) Self-motivated with a proactive and ownership-driven approach Willingness to learn product benefits and key technical concepts Outgoing self-starter with a strong team mindset Ability to adapt communication to different customer and business situations Numerate and comfortable using digital tools for planning and forecasting WHAT WE OFFER: Competitive and attractive employee compensation package Reliable and trusting work environment Cooperative team with flat structures and open communication High level of autonomy and ownership in day-to-day work Professional and personal development opportunities Flexible home office regulation (hybrid 50%) WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. LI-LR1 Location: IT-Milan, Italy (Viale Piero e Alberto Pirelli) Time Type: Full time Job Category: Sales