Overview Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Be the main contact to solve technical issues Support our customers during installation, maintenance and repair of their hyperchargers Remotely monitor, troubleshoot and resolve alerts and issues on hyperchargers Remotely support our on-field service technicians Qualifications & Skills Technical background or experience in technical customer support Independent and solution-oriented work, as well as analytical thinking Enthusiasm, teamwork and structured way of working Willingness to work in different shifts Good communication skills in English in speaking and writing, a 2nd language is a plus (German, French, Spanish) Our Commitment Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits Why Alpitronic Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). What makes working for us special We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team! Seniority level Associate Employment type Full-time Job function Information Technology Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Alpitronic by 2x Sign in to set job alerts for “Technical Support Representative” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr