Company Description “We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 18,000 trained professionals - 250 locations worldwide - Fortune 500 - Globally unified systems Job Description: Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department. - Ensure smooth and timely freight process flow - Ensure accurate and timely data entry into our operational system - Track and Trace Ocean Files and reporting - Ensure documents are timely sent and Shipping notices communicated to overseas and customers - Ensure accurate and timely client and vendors billing. - Interact with our customers in arranging their international shipments, meeting customer service standards. - Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved). - Meet compliance at all times to regulations internal and external in accordance with government regulations. - Understand department process flow, and looking for best practices to improve operational efficiency and productivity Escalation of problems to Management when necessary - Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. - Meets company standards of 52 hours training per year per employee. - Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. - Adhere to the company’s 10 cultural attributes:_Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary._ Qualifications: - 2 - 3 years of experience and/or training; or equivalent combination of education and experience - Understanding of ocean documentation process a plus - Hazardous Materials certification (preferred) - English fluent, written and spoken (required) Additional Information Expeditors offers benefits - Employee Stock Purchase Plan - Training and Personnel Development Program Reporting Structure - Ocean dept. Lead Agent/ Supervisor All your information will be kept confidential according to EEO guidelines