Join Our Team at Go Global Travel Group!Go Global Travel Group is a leading provider of B2 B hotel and technology solutions, known for simplifying the booking process. Our advanced platform integrates real-time product purchases from multiple sources, delivering seamless travel solutions for businesses worldwide. With a presence across six continents and competitive pricing, we are dedicated to offering exceptional support and professionalism.We invite you to join our diverse, multicultural team across 30 global offices, where we celebrate unique experiences and backgrounds.We’re Hiring: Booking Agent for the Operations Department.The successful candidate will be responsible for telephone assistance (both national and international) and managing customer emails.Requirements:Fluency in English (B2 level) and Italian (B2 level) is essentialFrench language is considered an advantage (not mandatory), and additional languages such as Portuguese are also a plus.Provide exceptional customer service and sales support within the Operations departmentManage customer requests regarding reservations, payment control, and other related tasks.Candidate Characteristics:We are looking for motivated individuals who thrive in a fast-paced, high-pressure environment.Previous experience in the travel or hotel industry is required.Experience in tour operators or travel agencies is an advantage.Proficiency in office automation tools and prior telephone customer support experience is essential.Strong communication skills for telephone service are a must.