Twinset Milano is an Italian brand with more than 80 DOS in Europe. Real key-player in premium fashion world, Twinset has recently launched the program PleaseDontBuy for ceremonies and special events: the first fashion brand to develop a rental business, starting from production 100% Made in Italy and reaching the final consumer. Inclusive, dynamic and stimulating company, Twinset has ambitious goals where resources are a great priority with Development & Growth and Training opportunities.Twinset is looking for the Store Manager for its store in Serravalle Designer Outlet.The position will report to the Area Retail Manager.A real brand ambassador able to guarantee to our customers an outstanding journey and experience. Our ideal candidate is deeply passionate for fashion, sales and people. Great communicator and leader, she/he will manage the store and the team with enthusiasm, autonomy, proactivity and great kindness.Key Activities: Sales & Operations ManagementBooster the sales activity to reach the company targets, through an accurate and acute management of retail KPIsGuarantee the correct implementation of the guidelines in order to meet the store goals;Build a strong customer relationship according to CRM recommendationsMonitor the respect of all the procedures defined by the HQ in terms of operations, administration, visual merchandising, stock management, and merchandisingTeam ManagementEnsure the correct floor organization and planning maintaining the productivity and company quality standardsCoach and train the team to achieve goals and improve their skillsManage the recruitment and the on boarding of new staffSuccess Profile:At least 3 years retail experience in managerial roles in fashionDeep knowledge of main retail KPIsStrong Team management and leadership skillsTalented in communicationResults driven mindsetVisual Merchandising sensitivityFluent in english